Frequently Asked Questions

Find answers to common questions about WeblyBot below.

What is WeblyBot?

WeblyBot is a powerful SaaS platform that allows you to create custom AI chatbots trained specifically on your own data. You can easily embed these chatbots on your website to provide 24/7 intelligent customer support.

How do I train my chatbot?

You can train your chatbot by providing website URLs for our scraper to read, or by uploading documents (such as PDF, DOCX, TXT) and media files directly in your Customer Dashboard.

Is there a free plan available?

Yes! We offer a Free Plan so you can test out our features. It includes basic usage limits to help you see the value of WeblyBot before upgrading to a Premium or Professional plan.

How do I add the chatbot to my website?

Once you've created and trained your chatbot, you simply copy the small JavaScript embed code provided in your dashboard and paste it into the <head> or <body> of your website.

Can I cancel my subscription anytime?

Absolutely. You can cancel your subscription from your billing dashboard at any time. You will continue to have access to your premium features until the end of your current billing cycle.

What happens if I reach my usage limits?

If you reach your completions or processing limit, your chatbot will temporarily stop responding to new user queries, and you will receive an email alert. You can upgrade your plan or wait for the monthly cycle to reset.